103 lines
3.4 KiB
PHP
103 lines
3.4 KiB
PHP
<?php
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namespace App\Filament\Resources;
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use App\Filament\Resources\SupportTicketResource\Pages;
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use App\Models\SupportTicket;
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use Filament\Forms\Form;
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use Filament\Resources\Resource;
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use Filament\Tables;
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use Filament\Tables\Table;
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use Illuminate\Database\Eloquent\Builder;
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class SupportTicketResource extends Resource
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{
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protected static ?string $model = SupportTicket::class;
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protected static ?string $navigationGroup = 'Support';
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protected static ?string $navigationIcon = 'heroicon-o-lifebuoy';
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protected static ?string $label = 'Ticket';
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protected static ?string $pluralLabel = 'Tickets';
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public static function shouldRegisterNavigation(): bool
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{
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return (bool)setting('support');
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}
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public static function getNavigationBadge(): ?string
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{
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return static::getEloquentQuery()->count();
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}
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public static function form(Form $form): Form
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{
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return $form
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->schema([
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//
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]);
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}
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public static function table(Table $table): Table
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{
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return $table
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->columns([
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Tables\Columns\TextColumn::make('status')
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->label(__('Status'))
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->badge()
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->formatStateUsing(fn(string $state) => match ($state) {
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SupportTicket::STATUS_OPEN => __('Open'),
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SupportTicket::STATUS_CLOSED => __('Closed'),
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SupportTicket::STATUS_CUSTOMER_REPLY => __('Customer Reply'),
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SupportTicket::STATUS_SUPPORT_REPLY => __('Support Reply'),
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})
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->colors([
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'primary' => [SupportTicket::STATUS_OPEN, SupportTicket::STATUS_SUPPORT_REPLY, SupportTicket::STATUS_CUSTOMER_REPLY],
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'danger' => SupportTicket::STATUS_CLOSED,
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])
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->wrap(false),
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Tables\Columns\TextColumn::make('title')
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->searchable()
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->sortable(),
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Tables\Columns\TextColumn::make('replies_count')
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->label(__('Replies'))
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->getStateUsing(fn(SupportTicket $record) => $record->replies->count()),
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Tables\Columns\TextColumn::make('user.name')
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->searchable()
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->sortable(),
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])
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->filters([
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Tables\Filters\SelectFilter::make('status')
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->label(__('Status'))
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->multiple()
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->options([
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SupportTicket::STATUS_OPEN => __('Open'),
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SupportTicket::STATUS_CLOSED => __('Closed'),
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SupportTicket::STATUS_CUSTOMER_REPLY => __('Customer Reply'),
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SupportTicket::STATUS_SUPPORT_REPLY => __('Support Reply'),
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])
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->default([
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SupportTicket::STATUS_CUSTOMER_REPLY,
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SupportTicket::STATUS_OPEN,
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]),
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]);
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}
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public static function getEloquentQuery(): Builder
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{
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return parent::getEloquentQuery()
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->with(['user', 'replies'])
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->orderByDesc('updated_at');
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}
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public static function getPages(): array
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{
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return [
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'index' => Pages\ListSupportTickets::route('/'),
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'view' => Pages\ViewSupportTicket::route('/{record}'),
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];
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}
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}
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